ISO 22301

Business Continuity Management Systems (bcMS)

About Business Continuity Management Systems (BCMS):

Disruptions happen. From natural disasters to power outages to cyberattacks, unexpected events can significantly impact your business operations. But what if you could be prepared to weather these storms and minimize downtime? This is the power of ISO 22301, the international standard for Business Continuity Management Systems (BCMS). ISO 22301 is a globally recognized standard that provides a framework for organizations to establish, implement, operate, and continually improve a documented BCMS. This framework helps organizations identify potential threats, develop comprehensive response plans, and ensure a smooth recovery following disruptions. 

Implementing an ISO 22301 compliant BCMS is an investment in the long-term success and stability of your organization. It signifies your commitment to safeguarding your business against unforeseen events and ensuring its continued operation. Whether you’re a small business or a large corporation, a BCMS can be a valuable tool for navigating the ever-changing business landscape.

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    Flexible Training Options

    We recognise the importance of accessibility, particularly in today’s digital age, and we try to be as accommodating as possible. We offer a variety of training options for our delegates, ensuring everyone can engage with our training in a way that suits them best:

    Virtual:

    This allows more flexibility from any location. To fully engage in the virtual training, participants are encouraged to ensure uninterrupted internet access throughout the sessions.

    Classroom:

    This is conducted exclusively at the DQS Academy Office in Boskruin (click here for our address), offering a dedicated and optimal learning environment for all participants. Classroom training also includes catering for each day of training. If you prefer classroom training, please let us know when booking.

    Hybrid:

    Our hybrid option combines the flexibility of online training with the focused environment of classroom sessions. This allows you to participate in some sessions remotely and benefit from face-to-face interaction in others

    In-House:

    This is where we come to you, further enhancing convenience and customisation to meet your specific needs. Requires a minimum of participants (enquire for more details) to ensure optimal learning outcomes and personalised attention.

    Available Training

    ISO 22301 Awareness Training | Overview:

    This training empowers participants to grasp the best practices for implementing and managing a Business Continuity Management System (BCMS) per ISO 22301:2010. It also covers the implementation of business continuity processes based on ISO/PAS 22399, fully aligning with BS 25999 and ISO 27031 (Guidelines for information and communication technology readiness for business continuity).

    Training Types:

    • Virtual Instructor-Led Training (VILT)*
    • Public Training
    • In-person Classroom Training

    Duration: 

    • 1 Day

    Pre-Requisites:

    No prior knowledge of the ISO standard or management system is required. A minimum educational level of NQF level 4 (Matric) is recommended. This is an introductory training to ISO 22301, requiring no prior knowledge of the standard or business continuity management systems. Familiarity with ISO/PAS 22399 would be beneficial.

    Learning Outcomes:

    • Discuss the implementation of a Business Continuity Management System in line with ISO 22301, ISO 27031, or BS 25999
    • Understand the relationship between a Business Continuity Management System, risk management, controls, and compliance with stakeholder requirements
    • Relate to concepts, approaches, standards, methods, and techniques for effective BCMS management
    • Acquire the expertise to contribute to the implementation of a BCMS as specified in ISO 22301, ISO 27031, or BS 25999

    Who Should Attend:

    • Members of a business continuity team
    • IT professionals seeking comprehensive knowledge of BCMS processes
    • Staff involved in implementing the ISO 22301 standard
    • Technicians engaged in BCMS-related operations
    • Auditors

    How Will I Benefit?

    ISO 22301 is an internationally recognized standard for managing an organisation’s business continuity process, addressing various aspects of business risk. Adopting a management system approach for your BCM program proves more efficient, eliminating waste and duplication of services. It integrates BCS into the organisational culture, fostering collective ownership over individual ownership.

    ISO 22301 Implementation and Facilitation Training | Overview:

    This course enables participants to develop the necessary expertise to support an organisation in implementing and managing a Business Continuity Management System (BCMS) based on ISO 22301:2010. Participants will also gain a thorough understanding of best practices used to implement business continuity processes from the ISO 22399. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects). This training is fully compatible with BS 25999 (Business continuity management specification) and ISO 27031 (Guidelines for information and communication technology readiness for business continuity).

    Training Types:

    • Virtual Instructor-Led Training (VILT)*
    • Public Training
    • In-person Classroom Training

    Duration: 

    • 2 Days

    Pre-Requisites:

    • Successful completion of an ISO 22301 Awareness course

    Learning Outcomes:

    • Describe the implementation of a Business Continuity Management System in accordance with ISO 22301
    • Gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Business Continuity Management System
    • Discuss the relationship between the components of a Business Continuity Management System, including risk management, controls and compliance with the requirements of different stakeholders of the organisation
    • Acquire the necessary expertise to support an organisation in implementing, managing and maintaining a BCMS as specified in ISO 22301
    • Acquire the necessary expertise to manage a team implementing ISO 22301
    • Develop the knowledge and skills required to advise organisations on best practices in the management of business continuity management
    • Improve the capacity for analysis and decision-making in the context of business continuity management

     

    Who Should Attend:

    • Project managers or consultants wanting to prepare and to support an organisation in the implementation of a Business Continuity Management System (BCM)
    • ISO 22301 internal auditors who wish to fully understand the Business Continuity Management System implementation process
    • CFO’s and Senior Managers responsible for the business continuity governance of an enterprise and the management of its risks
    • Members of a business continuity team

     How Will I Benefit?

    • Relate to the background and process flow of the management of a BCMS approach.
    • Realise the key importance of a Business Continuity Management system in a business operation and its impact on corporate governance.
    • Be able to participate in the development of the documentation for the businesses’ ISO 22301:2012 processes.

    ISO 22301 Internal Auditor Training|Overview:

    This comprehensive three-day course equips participants with the essential expertise to effectively audit a Business Continuity Management System (BCMS) and lead a team of auditors using established audit principles, procedures, and techniques. Throughout the training, participants will gain the necessary knowledge and skills to proficiently plan and execute internal and external audits in accordance with ISO 19011 standards, as well as certification audits based on ISO 17021 requirements. Through practical exercises, attendees will develop mastery in audit techniques and competencies such as managing audit teams and programs, communicating with clients, and resolving conflicts, ensuring the efficient execution of audits. Moreover, this training aligns with BS 25999 audit (Business Continuity Management Specification) and ISO 27031 (Guidelines for Information and Communication Technology Readiness for Business Continuity), providing participants with a comprehensive understanding of relevant standards and guidelines in the field.

    Training Types:

    • Virtual Instructor-Led Training (VILT)*
    • Public Training
    • In-person Classroom Training

    Duration: 

    • 3 Days

    Pre-Requisites:

    Previous attendance at an ISO 22301 Awareness training is required. Additionally, previous attendance at an ISO 22301 Implementation training is also required. 

    Learning Outcomes:

    • Develop the skills to conduct an ISO 22301 certification audit in accordance with ISO 19011 guidelines, ISO 17021 specifications, and ISO 27031 standards.
    • Acquire the necessary expertise to lead and manage a Business Continuity Management System (BCMS) audit team effectively.
    • Explain the functioning of an ISO 22301-compliant business continuity management system, including its components, processes, and operational aspects.
    • Establish the correlation between a Business Continuity System, encompassing risk management, controls, and compliance, and meeting the requirements of various stakeholders within the organisation.
    • Enhance the ability to assess an organisation’s internal and external environment, conduct risk assessments, and make informed audit decisions for continuous improvement.

    Who Should Attend:

    • Internal auditors seeking to enhance their skills in Business Continuity Management System (BCMS) auditing.
    • Auditors aiming to perform and lead BCMS certification audits.
    • Project managers or consultants interested in mastering the BCMS audit process.
    • CFOs, CEOs, and Senior Managers responsible for business governance and risk management.
    • Members of a business continuity team looking to deepen their understanding of BCMS audit procedures.

    How Will I Benefit?

    • Develop the expertise to perform an ISO 22301 certification audit following ISO 19011 guidelines and the specifications of ISO 17021 and ISO 27031
    • Successfully manage an ISMS audit team;
    • Assist management in carrying out the process of continual improvement and changes necessary to assure good IT security business management and governance.

    ISO 22301 Lead Auditor Training|Overview:

    Join our Lead Auditor Practical Training, a comprehensive program designed to equip participants with the necessary expertise to lead and conduct audits effectively. This training encompasses a wide range of topics, including audit principles, procedures, and techniques based on internationally recognized standards such as ISO 19011. Led by experienced instructors, this practical workshop provides hands-on experience and valuable insights into audit management, team leadership, communication with stakeholders, and conflict resolution. Participants will develop essential skills and competencies required for the efficient planning, execution, and reporting of audits, ensuring compliance with relevant standards and regulations. Whether you are new to auditing or seeking to enhance your skills, our Lead Auditor Practical Training offers a dynamic learning experience tailored to meet the needs of audit professionals across various industries.

    Training Types:

    • Virtual Instructor-Led Training (VILT)*
    • Public Training
    • In-person Classroom Training

    Duration: 

    • 5 Days

    Pre-Requisites:

    • Successful completion of the ISO 22301 Awareness Training
    • Successful completion of the ISO 22301 Implementation Training
    • Successful completion of the ISO 22301 Internal Auditing Training

    Learning Outcomes:

    • Master Audit Techniques: Develop advanced skills in audit planning, execution, and reporting, adhering to internationally recognised standards such as ISO 19011.
    • Lead Audit Teams: Acquire the expertise to effectively lead and manage audit teams, ensuring the successful execution of audit activities.
    • Enhance Communication Skills: Improve communication with stakeholders, including clients and audit team members, fostering collaboration and facilitating audit processes.
    • Resolve Conflicts: Develop strategies for conflict resolution within audit teams, promoting a positive and productive audit environment.
    • Ensure Compliance: Ensure compliance with ISO 22301 standards and other relevant regulations, guiding organisations towards business continuity management excellence.
    • Drive Continuous Improvement: Identify opportunities for improvement within audit processes and business continuity management systems, driving continuous improvement initiatives.
    • Apply Risk Management Principles: Apply risk management principles to assess and mitigate risks associated with business continuity management systems.
    • Promote Best Practices: Advocate for the adoption of best practices in business continuity management, contributing to organisational resilience and sustainability.
    • Achieve Certification: Prepare participants for ISO 22301 Lead Auditor certification exams, enhancing professional credentials and career opportunities in the field of business continuity management auditing.

    Who Should Attend:

    • Internal auditors seeking to enhance their skills in Business Continuity Management System (BCMS) auditing.
    • Auditors aiming to perform and lead BCMS certification audits.
    • Project managers or consultants interested in mastering the BCMS audit process.
    • CFOs, CEOs, and Senior Managers responsible for business governance and risk management.
    • Members of a business continuity team looking to deepen their understanding of BCMS audit procedures.

    How Will I Benefit?

    • Develop the expertise to perform an ISO 22301 certification audit following ISO 19011 guidelines and the specifications of ISO 17021 and ISO 27031
    • Successfully manage an ISMS audit team;
    • Assist management in carrying out the process of continual improvement and changes necessary to assure good IT security business management and governance.