X-pert Soft Skills – Workplace Diversity​

R500.00

5 in stock (can be backordered)

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Description

COURSE DURATION: 8 hours

Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion. You will be able to use strategies to be proactive and remove barriers. You will be shown how to build and encourage diversity in your workplace and community.

COURSE CONTENT:

  • Preface
  • Understanding Diversity
  • Understanding Stereotypes
  • Breaking Down the Barriers
  • Verbal Communication Skills
  • Non-Verbal Communication Skills
  • Being Proactive
  • Coping with Discrimination
  • Dealing with Diversity Complaints as a Person
  • Dealing with Diversity Complaints as a Manager
  • Dealing with Diversity Complaints as an Organisation
BENEFITS
  • Credits towards the DQS XPERT Human Resources Basics Diploma
  • Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
  • Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
  • Includes animated case studies 

To learn more about registration on the portal, watch this YouTube introduction video

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