X-pert Soft Skills – Interpersonal Skills​

R500.00

Available on backorder

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Description

COURSE DURATION: 8 hours

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered.

This course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

COURSE CONTENT:

  • Preface
  • Verbal Communication Skills
  • Non-Verbal Communication Skills
  • Making Small Talk and Moving Beyond
  • Moving the Conversation Along
  • Remembering Names
  • Influencing Skills
  • Bringing People to Your Side
  • Sharing Your Opinion
  • Negotiation Basics
  • Making an Impact
BENEFITS
  • Credits towards the DQS XPERT Career Development Diploma
  • Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
  • Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
  • Includes animated case studies 

To learn more about registration on the portal, watch this YouTube introduction video

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