X-pert Soft Skills – Coaching and Mentoring​

R500.00

5 in stock (can be backordered)

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Description

COURSE DURATION: 1 hour 30 minutes

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
This Coaching and Mentoring book focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

COURSE CONTENT:

  • Preface
  • Defining Coaching and Mentoring
  • Setting Goals
  • Understanding the Realities
  • Developing Options
  • Wrapping it All Up
  • The Importance of Trust
  • Providing Feedback
  • Overcoming Roadblocks
  • Reaching the End
  • How Mentoring Differs from Coaching
BENEFITS
  • 5 credits towards the DQS XPERT Supervisors and Managers Diploma (110 credits)
  • Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
  • Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
  • Includes animated case studies 

To learn more about registration on the portal, watch this YouTube introduction video

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