Description
Skills such as bookkeeping, handling difficult customers, leadership, and marketing with colleagues are all highly valued in the modern workplace. Strong soft skills ensure a productive, collaborative and healthy work environment, all crucial attributes for organisations in an increasingly competitive world. These skills, among others, are vital when starting up your own business in today’s environment.
In this course, you will cover the following skills:
- Budgets and Financial Reports
- Leadership and influence
- Handling a difficult customer
- Networking within the Company
- Customer Service
- Customer Support
- Basic Bookkeeping
- Supply Chain Management
- Communication Strategies
- Creative problem solving
- Project Management
- Entrepreneurship
- Time Management
- Employee Recruitment
- Managing Personal Finances
- Marketing Basics
- Serving in Leadership
- Social Media Marketing
BENEFITS
- Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
- Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
- Includes animated case studies
To learn more about registration on the portal, watch this YouTube introduction video
Contact us at elearning@dqs.co.za for more information.
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