Description
COURSE DURATION: 8 hours
For sustained effectiveness of a management system, an organization should have a system for identifying, reporting and investigating actual and potential, losses, faults or problems. It is important to have a process that systematically uncovers immediate causes, root causes, and system deficiencies.
The “RCA Requirements with Guidance” module provides an awareness and understanding to enable an organization to investigate and adopt a RCA methodology that will help it meet international standard requirements.
COURSE CONTENT:
Preview
Introduction
What is Root Cause Analysis (RCA)?
Leadership and Commitment of Top Management
Reporting Actual Loss or Potential Loss Events
Proactive Approach
Root Cause Analysis Tools/ Methodologies:
- Safety-based RCA; Production-based RCA; Process-based RCA; Failure-based RCA and Systems-based
- RCA Failure Mode and Effects Analysis (FMEA)
- DMAIC
- 5Why method
- Fishbone Diagram – Cause and Effect Diagram – Ishikawa-Diagram approach
- Fault Tree Analysis
- Current Reality Tree (CRT)
- RPR Problem Diagnosis
- Causation Model
Participation in investigations
The importance of competency
Corrective Action Process
Recording of information
Communication
BENEFITS
- Downloadable DQS SA certificate, with a certificate number that can be verified on the portal.
- Content is supplied and reviewed by international DQS Technical Experts/ Lead Auditors
- Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
- Assessment questions after every section with a 100% pass rate, ensuring internalization of content
- Downloadable manuals and other resources
To learn more about registration email elearning.sa@dqs.de
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