DQS SA ISO 22301:2019 BCMS (Business Continuity Management Systems)


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This eLearning module provides an overview of ISO 22301:2019 – Business Continuity Management Systems: Security and Resilience.

Surviving a business disruption is a matter of being well prepared. This module is compiled to help top management and employees from organizations that decided to achieve the necessary readiness by establishing and maintaining an ISO 22301:2019-based Business Continuity Management System (BCMS).  This module incorporates the requirement of the draft ISO 22301 standard released in 2019..


0. Introduction
0.1 General
0.2 Benefits of a BCMS
0.3 The Plan-Do-Check-Act (PDCA) model
0.4 Components of PDCA in this document
0.5 Contents of this document

1. Scope

2. Normative references

3. Terms and definitions

4. Context of the organisation
4.1 Understanding of the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the BCMS
4.4 Business continuity management system
5. Leadership
5.1 Leadership and commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
6. Planning
6.1 Actions to address risks and opportunities
6.2 Business continuity objectives and planning to achieve them
6.3 Planning of changes to the BCMS
 7. Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented information
8. Operations
8.1 Operational planning and control
8.2 Business impact analysis and risk assessment
8.3 Business continuity strategies and solutions
8.4 Business continuity plans and procedures

8.5 Exercise programme

9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal audit
9.3 Management review
10 Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement


  • Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
  • The above eLearning course is equivalent to DQS South Africa Awareness + Facilitation public training
  • The course consists of the international standards and guidance regarding every clause
  • Learners qualify for the DQS South Africa Internal Auditor public training at a discounted rate
  • Content is supplied and reviewed by international DQS Technical Experts/ Lead Auditors
  • Registration for the course on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
  • Assessment questions after every section with a 100% pass rate, ensuring internalization of content
  • Downloadable manuals and other resources  

To learn more about registration on the portal, watch this YouTube introduction video

Contact us at elearning@dqs.co.za for more information. 


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