Description

Duration: 3 weeks

Workplaces are becoming increasingly competitive. Modern-day employees are expected to possess a myriad of soft and hard skills to get the job done and stay ahead of the competition.

This programme covers the following courses needed in the workplace.  Upon completion of all courses learners will be awarded an Advanced Programme Certificate.

• Appreciative Inquiry
• Business Acumen
• Business Ethics
• Business Etiquette
• Change Management
• Civility in the Workplace
• Conflict Resolution
• Customer Service
• Customer Support
• Cyber Security
• Delivering Constructive Criticism
• Developing Corporate Behaviour
• Handling a difficult customer
• Networking outside the Company
• Networking within the Company
• Risk Assessment and Management
• Safety in the Workplace
• Team Building for Managers
• Teamwork and Team Building

To learn more about registration on the portal, watch this YouTube introduction video. Contact us at elearning@dqs.co.za for more information.